Music: Re: [u2tour] membership problem

Hi Miriam,

That is such a shame! It was confusing this past year because of the fact that you could renew earlier to be eligible for pre-sales for 2010(now 2011) leg. However, since U2 likely will not tour for several years, the way things have been, I think that after 4 years you would be a 'Horizon' member anyway. I have been a member forever (including Propaganda pre-website), and i know that people with memberships more than 2 or 3 years(maybe even less) were given Horizon priority (the highest) with pre-sales.

So, I think that it may not matter.

Can anyone verify this?

Caroline

On 2011-04-05, at 10:09 PM, Miriam wrote:

> Hi U2 fans,
>
> I have been a member of u2.com and this tour group for almost 8 years. There has been a brief lapse in my membership, given that I was not informed that my membership had expired. I contacted u2.com today by phone to try and resolve this. I was informed by a representative that I have completely lost my status with the fanclub. I was informed by a supervisor that it can not be reset without starting again as a new member.
>
> As a long standing fan who has paid for membership fees, merchandise, tickets, it is hard for me to believe that the management can be so unsympathetic to the fans. I am wondering if anyone has had a similar experience? I am also wondering if anyone can suggest who I can speak to in an attempt to resolve this matter?
>
> I don't post often, but everyone here has been incredibly helpful over the years. Any advice is greatly appreciated.
>
> ~Miriam
>
>

Caroline Lubbe - D'Arcy
379 Northumberland Street
Fredericton, NB
(506)454-5119
clutter@nbnet.nb.ca

[Non-text portions of this message have been removed]